6. Ask about after-sales services
Never, ever neglect this. Before you fork out that cash or credit card for that smartphone, ask these important questions:
- Does it come with a warranty?
- What's the coverage?
- Store warranty or manufacturer's?
- How long does the warranty last? What about an extension?
- Do I to drop it off at the service center or the store?
- Where is the service center?
- Can I get it picked up?
Phew, that's just the tip of the iceberg. Make sure you get all the details, just in case. Better safe than sorry, right?
The bigger IT stores have dedicated service desks that handle troubleshooting and returns. As if you needed another reason to shop in them.
7. Try before you buy
Reputable shops will let you test out whatever you're buying before you commit. If the shop won't let you try it out, find another shop.
Some purchases, of course, cannot be tested. A good returns policy is your friend here. Which brings us back to the previous point - be very sure of its after-sales service. You don't want to end up with a dud and have it lying around as a paperweight.
Need more? Check out these tips to raise your chances of Low Yat survival.
Now you know, and knowing is half the battle!