As if HTC's new flagship One M9 wasn't enticing enough, with its premium all metal body, 20mp rear camera, Ultrapixel technology and BoomSound front-facing stereo speakers, the Taiwanese manufacturer has also unveiled a PR winner: free replacement units of the handset for the first 12 months of ownership, for any reason.
While rivals like Apple and Samsung also offer 12 and 24 month warranties respectively, both are heavily-qualified by lists of exceptions, including "accident, abuse, misuse, flood, fire, earthquake." So, while there'll be no more crying if your M9 goes to a watery grave after a bathroom multi-tasking malfunction, your iPhone and Galaxy S6 buddies won't be so lucky.
What's the deal?
An extension of last year's HTC Advantage program (which offered cracked screen replacements on One M8s within 6 months of purchase), the "Uh Oh Program" shows both the extent to which HTC will go to entice customers away from alternative hand-candy, and that smartphone purchases are now about much more than just the product.
Will it be enough to win the smartphone war in Malaysia? Well... not exactly - the "Uh Oh Program" is only available to US customers. Boo.
American M9-ers will simply have to call a freephone number, verify the device, and a replacement will be sent overnight, complete with return envelope for the old handset. Though HTC cited more extreme examples of screen destruction and water intrusion, the damage can be as light as a scratch or as devastating as a total meltdown.
Call us old-fashioned, but us Malaysians might feel a little hard done by. Of course, it'll have a lot to do with dull phrases like 'economies of scale', but HTC must be hoping that we'll all be too busy preparing for April Fools Day when the M9 hits shelves to notice the program's absence on Malaysian shores.