Singtel connection down? Here's the fix

A simple change in the APN name and you'll be back online

Another day, another network outage. This time, it's for Singtel users in Singapore.

Starting from 3pm today, Singtel users have reported that they've been unable to access the internet via their mobile network. Giving credit where it's due, Singtel's social media team announced via Facebook that it is currently investigating the cause of the incident. By 4pm, its engineers are still resolving the issue, but the network is partially restored for some users.

If you're in dire need of a connection, there's ample Wi-Fi networks in Singapore to tap into. That is, if you're near one.

Alternatively, here's one quick fix for you - change the access point name (APN) on your device.

You'll find this in your smartphone settings, usually under mobile network. Tap APN. It's highly likely that your device is automatically configured with e-ideas as the APN name. Change it to Internet, save the changes and restart your phone.

Voila. Connection restored. If the network ever drops again, remember this and all will be right with the world.