Is your iPod Nano faulty?

After numerous reports of screen failures, Apple has admitted it has problems with the latest addition to its iPod music player family. When he laun

After numerous reports of screen failures, Apple has admitted it has problems with the latest addition to its iPod music player family.

When he launched the wafer-thing Nano, Apple boss Steve Jobs called it 'impossibly small', and drew gasps when he took it out of the coin pocket of his jeans. But it seems that some customers who've treated the iPod in a similar way have experienced cracks in the colour screen - and even total display failures. Perhaps it really is impossible for an MP3 player to be so small.

Matthew Peterson was the most vocal of the upset customers, setting up his own website (ironically hosted on Apple's .Mac servers) that alleged the problem was a design flaw. Having consistently denied the rumours, Apple yesterday admitted there was a problem with a small batch of players and is offering full refunds or replacements for affected players. On hearing the news, Mac fan Peterson then changed his site to encourage people to "go buy a Nano".

Still, this could be a serious blow to Apple, which dominates the MP3 market. It follows last year's palaver over iPod battery life, which got the BBC's consumer champion Watchdog in a froth - and resulted in Apple agreeing to offer a battery replacement scheme instead of just advising customers to buy a new iPod when their old one stopped charging.

However, we haven't heard of any readers who've had a problem with snapped screens, and our office Nano is doing fine (although it's a little scratched - and with Nano covers nowhere to be found on Tottenham Court Road, we've been reduced to keeping ours in a sock. Not even an iPod sock, a real sock).

So whether you've suffered screen failure or you're insanely happy with your Nano, we'd love to hear from you (just click on the 'Readers Comments' link at the bottom of this page).

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