Maxis just announced its MaxisONE Home, a home fibre broadband service that offers speeds of up to 100Mbps.
What Maxis adds to its broadband service is a team of specialists it calls “Maxperts” that will be “on time, every time”. It also offers a 30-day satisfaction guarantee.
The package starts at RM170 and starts from 20Mbps to 100Mbps. For the highest-speed plan, Maxis users who are MaxisONE subscribers will pay RM330 monthly and free enrollment to its MaxisONE Club Elite. Non-Maxis subscribers will have to pay RM398.
As for the cheaper plans, it’s RM178 monthly for 20Mbps and RM228 for 30Mbps.
Maxis at least does have wider coverage than Time, which is restricted to high-rise buildings only. The company has also waived its RM200 standard installation fee and has so far not set any data caps.
No deposit is needed for Malaysians as the RM75 usually charged has been waived for the moment. Non-locals must however pay RM500. On signup, customers will receive a WiFi modem, a welcome kit, free RM30 call credit to local fixed and mobile numbers as well as unlimited free calls to Maxis Fixed lines.
The company does require a 24 month contract so you’ll have to decide if you’re willing to be tied up that long.
Will Telekom Malaysia (TM) step up to match the competition? Right now it offers RM179 for 30Mbps but uploads are capped at 5Mbps.
It’s unlikely TM will be in a big hurry to update its plans because TM’s Unifi still has the widest coverage and largest subscriber base. Its closest competitor is Maxis, who does not have lower-priced plans that can compete with TM’s non-fibre plans and whose own plans are also arguably pricey.
Still, consumers can enjoy the likelihood of fibre broadband plans getting faster and maybe, given time, get cheaper. Just don’t expect them to be all that much cheaper.